Introduction At Zantiana, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy.

Returns You may return items within 5 days of receipt for a full refund or exchange, provided they are unused and in their original packaging.

Refund Process To initiate a refund, please contact our customer service team with your order details. Refunds will be processed within 2-4 business days after we receive the returned item.

Shipping Costs Shipping costs for returns are the responsibility of the customer unless the return is due to a defective or incorrect item.

Non-Returnable Items Certain items, such as personalized gifts, cannot be returned unless they arrive damaged or defective.